This policy regulates the collection and use of data by users of our website. Data protection for our customers is our top priority. The company reserves the right to make, change, and update these rules, so customers should periodically check this page and get familiar with them. Changes will be announced to customers through a notice on the company’s website. The user agrees to follow and consent to the policies outlined in this statement and any additions by using our website.
What kind of customer information is collected by the provider?
When a consumer buys our goods and services, we get their billing information. This information is required to finish the purchase transaction or give the consumer their money back. Customers' personal information is only gathered by us if they enrol for any of our products or services. These services could be: (a) creating an account; (b) participating in a competition run by us or one of our partners; (c) subscribing to special offers from particular third parties; (d) emailing us; (e) providing credit card information or other payment details during the ordering and purchasing of goods and services. Billing and credit card data are kept for payment purposes. Additionally, data is automatically gathered, including IP addresses, browser types, domain names, access times, website addresses, and facts on computer hardware and software.
Additionally, data is gathered on usage, access location, analytics, and other subjects. The website gives the user the choice to accept or reject cookies.
Why is the customer information collected and how is the information used?
Where is customer information stored?
Every customer's data is heavily encrypted. The Secure Sockets Layer (SSL) protocol is established to guard against unauthorized access to private data. Data is stored on servers provided by third parties associated with the website.
The client must understand, however, that due to security and privacy constraints outside of the company's control, the security, integrity, and privacy of any sent data cannot be guaranteed, nor can any data transmission be completely safe.
Until when is the information stored?
Personal information about customers will be processed for marketing reasons for four years after the last time the services were used, with the possibility to extend that time. Customer data is kept on file for the term of the agreement, but if there are any potential challenges, lawsuits, or disagreements, it might be kept longer. This data will be removed after this time unless the services are used again or for another reason. Also, if the customer data is unnecessary, we might delete it ourselves. Data with us is only stored when required and for ethical reasons.
What rights do customers have?
Customers can always email or message the provider to inquire about how they handle their data at any time. They can also update or make modifications to any inaccurate personal information. Customers may object to processing their personal data in this way if they believe it serves the company's legitimate interests. However, the company must support its objections and give justification for them. Once the customer raises any objection, the company will cease using their data for marketing purposes. If a company has legal requirements, they might still have data. Additionally, minors under the age of thirteen must ask their guardians for advice before using the website. The received email allows the customer to unsubscribe from any commercial communications. Additionally, customers should be aware that the websites may contain connections to third parties, and it is their obligation to read the privacy statements on those websites.
Sharing information with third parties
The company might share data with third parties for product functionality, user account creation, or other shared interests. At times, third parties associated with us might have something to offer that interests our customers; that is when our customer's introductory / general data is shared with the involved third party. These third parties are naturally restricted from sharing our customer's data with others, ensuring that confidentiality is maintained. If required to do so by law or in the good faith belief that such action is necessary to (a) conform to the law or comply with legal process served on the site; (b) protect and defend our company's rights or property; and (c) act in an emergency to protect the public's or our users' safety, we may divulge customer information without prior notice.
Third parties must respect confidentiality and may also use data to provide services. Additionally, a firm may divulge personal data information to comply with legal requirements or to safeguard and defend its rights.
Types of Cookies
Cookies enable user experience personalization. It is a text file that a web page server has saved on the hard drive. It is a valuable function that helps you save time. It facilitates the retrieval of specific data saved for frequent site visits. A web server within the domain that issued the cookie can only read its unique assignment. It is typically automatically recognized by all online browsers and cannot be used to distribute viruses on computers. For instance, if the user has allowed cookies and stores their delivery and billing addresses, the information will be saved for future visits, keeping the user from entering it manually. Customers can retrieve every modifiable feature. The user can reject cookies by changing their browser's settings. This might, however, restrict their experience.
We are not responsible for the other sites that are linked to us. We want to advise our users to read their privacy policies before engaging with them, as our company won’t be responsible for any activity between our users and those sites.
Setting up cookies in the web browser
Users can configure their web browser to store cookies on their devices. Users can set their browser to accept or reject cookies on a per-request basis or to alert them when a cookie is being sent out. The majority of browsers accept cookies by default. Additionally, users can permanently remove cookies from the memory of their device.
Cookies used by us
Fundamental cookies: These cookies are essential to a website's operation. These cookies support the management and security of our website.
Cookies for analysis: These cookies assist us in determining how frequently users use our website.
Cookies for advertising: We and our third-party partners use these cookies to target the particular interests of our users. Third parties may attempt to connect with the users through these cookies. Before using any third-party products or services, users should read their privacy policies for further information.
Changes to this policy
We retain the right to amend this privacy statement periodically. Viewers will also be able to check our revised privacy policy. Their continued use of the website and services following such changes will also be interpreted as their agreement to the revised policy.
Contact us:
For any information or queries about our privacy policy, please email - support@equitio.com to our customer service team. We will revert as soon as we can. Users can also contact us if they want us to make any changes in their data, i.e., if their data is incorrectly processed. Users can also use our live chat option for any assistance regarding the same or more.