FREQUENTLY ASKED QUESTIONS
(FAQs)

Equitio is a registered proprietary trading firm based in Saint Vincent. It was founded on July 19, 2024, with the vision of having passionate traders on board. Our mission is to work with traders who are efficient and love trading. We expect our users to show us their trading skills in exchange for multiple rewards. To ascertain these skills and qualities, we have various types of challenges and live accounts for our traders. The journey will be like a rollercoaster, and to extend maximum support from our side, we have multiple trading courses and analytical tools for our traders.

We do not require a specific license as no financial services regulations bind us due to the nature of our goods and services. Policies that are applied to companies who act on behalf of their customers by engaging with their funds are not applied to us, as we do not engage in such practices. We know that a company's reputation is its most significant asset; one can look at our reviews online by doing their own due diligence. We are a budding company, but our clients have left their feedback on various review sites and through their testimonials on our website. Feel free to read them!

Joining us would allow our customers to trade with a higher capital at stake without losing their money. Traders need help with problems like lack of discipline, under-capitalization, and other pressures. Our challenge programs are uniquely designed and would give our customers a challenging and fulfilling experience as they trade. Our demo and live accounts are of a high margin. These high-margin accounts would enable the traders to earn more as well. Our academy offers various free forex trading courses, which would help our customers increase their knowledge. We have incorporated charts on our website to give our traders graphical insights. The client portal on our website is designed to provide our customers with insights related to their trading history, profitable currencies, trading frequency, etc. We aim to have the best traders on board by providing them with the best possible services, such as an excellent profit-sharing ratio, no deadlines to complete the challenges, etc. Our services will help our customers perform with maximum efficiency, which will also have a healthy impact on us. Hence, customers are king for us!

Anybody (excluding people below their country's legal age) can join us. No specific or special qualification is required. Even if our customers are beginners, it is acceptable by us, as they can gain knowledge through our academy and practice with the help of our free trial account and move to our demo accounts to implement the strategies and tactics they have learned. Anyone passionate about trading and wanting to trade on a large scale can join us. We want our customers to be careful of their trading and risk management strategies. If found capable, we would allow those customers to earn more. But, if we suspect anything alarming or suspicious, we also have the right to terminate the contract. Kindly read our terms of service (TOS) carefully to understand what we consider illicit activities.

You can become a part of the Equitio family by signing up. Please read our terms of service (TOS) and other policies before signing up so that you are well aware of our functionality. You can start with our free trial account, and once you’re confident enough, you can participate in our challenges and live accounts as well. Anyone can use free trial accounts innumerable times; this facility is offered by us so that you can have multiple chances to practice and sharpen your skills for our challenges. Our website has various offerings that you can access after signing up. Your registration with us signifies that you adhere to our policies and TOS. To read our terms of service and policies, look at the bottom of our web page.

No, registration with us is completely free of cost.

We run promotions and discounts on our website occasionally. The discount code or promotional offers are displayed on the webpage.

If you have entered a discount code that is not working, it may have expired. A code is invalid when its validity expires or is entered incorrectly. Some of our discount codes are seasonal and festive, so they are only of a short duration. Also, we do not allow combining discount codes. Hence, only one discount code per transaction is permissible.

Try correctly using your set credentials. While entering your credentials, ensure you use upper-case and lower-case letters if your password has them. If, according to you, you have entered your password correctly and are still not able to log in, then you can click on the “forgot my password “option while logging in. Doing this would enable you to reset your password with the help of your registered e-mail. It is a straightforward process and can be done any number of times. If any problem still pertains, you can contact us through our e-mail or live chat option.

You can find our terms of service (TOS) on our website.

You can find the link to our discord channel on our website.

You can read our customers' reviews through the testimonials on our webpage.

The KYC (know your customer) process is required so that we can verify the identity of our customer. We need documents to ensure the account is authentic, especially during payouts. Our customers can read the KYC section in our terms of service (TOS) for more details.

Yes, we have a very well-structured affiliate program. To become an affiliate, you can register with us, and we will send you your referral link through which you can earn. Your level of earnings comes from the commission percentage which you would get for every purchase made using your referral link. Hence, greater purchases-greater commission. To become an affiliate with us or to know more about the program, go through the affiliate section on our website.

Customers who break any rule mentioned in our terms of service (TOS) get disqualified. Since they are disqualified, they cannot get back into the competition. Sometimes, it takes time to reflect on the account. However, any trades placed after being disqualified will not be counted in the competition. To read more about our trading guidelines and practices, head to our terms of service (TOS) policy.

We can be contacted through our contact number, email and live chat support 24*7.

You can find our privacy policy on our website.

Yes, we have mobile applications both for iOS and Android.

Fair play and honesty are key to Equitio’s operations. In the event that a trader's activities are found to violate our trading guidelines, following actions will be taken by us:

Examine and Take Action: Equitio will examine the trader's dealings. The relevant action will be taken in compliance with the terms of service, based on the seriousness of the breach.

Fairness and openness: Equitio is committed to fairness and openness. If something like this happens, the trader will be informed, and the appropriate course of action will be taken.

This strategy demonstrates Equitio’s commitment to preserving a competitive and fair-trade environment where achievement is recognized while respecting the highest levels of ethical business practices.

When our customers are willing to take live accounts or withdraw their payout, they must submit the required documents for identity verification.

Our aim is also to prioritize our customer’s convenience by offering a gigantic range of payment methods. We are cognizant of the fact that different users would have different payment preferences Therefore, our payment methods include bank transfers, crypto payments and a wide range of wallet payments.

Equitio is committed to establishing a fair-trading environment for all its clients to guarantee justice and openness. Clear guidelines and robust surveillance mechanisms are combined to protect the platform's integrity and prevent any actions that can jeopardize its impartiality. We are committed to fairness, and our site does not tolerate engaging in illegal behaviors. Strongly opposing any acts that could compromise the integrity of the financial markets is the stance taken by Equitio. Our users should go through our terms of service to be mindful of the prohibited practices on our website.

You must register with us using your email ID to access the dashboard. Once registered, you will have to log in using your email ID and password (that you have chosen). After successfully logging in, you will be able to access your dashboard.

The purpose of a dashboard is to help our clients keep track of their performance. Dashboards are incredibly insightful and helpful and help them understand if their trading strategies are working for them or if they need to implement other tactics. Our demo and live account holders can also see the profit targets, account performance, payouts, trade history, activity status, etc, on their portal / dashboard.

Yes, we have a very interesting affiliate program which will enable our affiliates to inspire and benefit. All you have to do is - click on the affiliates tab on our homepage.

Our academy section is absolutely free of cost as we believe knowledge sharing should not incur any cost

Who doesn't like doing a little research before placing trades? At Equitio, we try to simplify the research for you by offering a variety of tools at one place. We offer a diverse range of analytical tools on our website, for our traders. These tools would enable them in making more calculated decisions with a higher chance of profitability. Some of the tools are - Market Scanners, Signals, Calendars, MT4 Tutorials, Financial and Technical News Section and other Calculators. Learn more, Trade more!

Like Equitio, every other prop firm is great and unique from one another. The reason why a trader should choose Equitio could be the following:

Add-Ons: Equitio's USP is their add-ons feature. These add-ons are little goodies that can be bought at a very reasonable price while enrolling for any challenge. These add-ons cost little but can be super profitable as they make the challenges easier. Through these add-ons, traders can increase their profit split share, their account leverage, can hold trades even during the weekend and withdraw sooner payouts. These add-ons would make any trader's life super easy!

Academy: Equitio's academy section comprises both written and visual courses at zero cost. Users of the website have complete access to our e-books and videos. We have kept these courses free as we believe in spreading knowledge and knowledge should be free. Our courses cover most of the topics that traders should be well aware of. Being well acquainted with these courses would help the traders in placing better calculated trades with a higher chance of profitability.

Insights: Equitio's insights section consists of various tools, blogs and news. Accessing these would help traders increase their knowledge span in the field of forex trading and would help them step-up their game in the financial world. We ensure that the website gets updated on a regular basis with the latest news and trading developments.

These are some of the reasons why Equitio is a great choice in the prop firm industry. Rest, we believe in serving rather than speaking. Hence, explore Equitio's products and start your trading journey, now!

No, there is no limit, customers can use free trial accounts multiple times.

No, free trial accounts, as the name suggests, is free of cost. Demo accounts are the challenge accounts for which customers must pay an amount. Free trial accounts are not challenge accounts. Demo accounts have different levels and targets, whereas trial accounts do not have those. Passing a free trial account never guarantees access to our demo or live accounts. There is no reward for passing or performing well in a free trial account.

Yes, you can enroll for multiple challenges or accounts at once. You will have to pay for each challenge / account, and the targets must be achieved for each challenge / account separately. These cannot be combined. Traders can’t combine their demo and live accounts as they fall under different categories. Hence, kindly read our terms of service (TOS) to understand our other prohibited trading practices while having multiple accounts so you know what is not permissible.

We aim to offer our clients complete autonomy to trade however they see fit. However, some methods are outright prohibited to protect the interests of the client and the company. Some of these practices are - keeping trade lot sizes equal to the leverage and holding trades during news releases. It is also forbidden to engage in following trading practices -

  • gap trading,
  • high-frequency trading,
  • latency arbitrage,
  • long short arbitrage,
  • server spamming,
  • reverse arbitrage,
  • server execution,
  • tick scalping,opposite account trading,

and other trading practices that are intended to exploit trading platform inefficiencies.

Account termination will occur for trading, copy trading, or account administration by a third-party vendor. This means that no payout will be issued as well. Our ideology is to have talented and efficient traders on board. As we are investing a tremendous amount of capital, we will not be lenient with traders who we think have used unfair trading practices. To know about the other forbidden strategies, refer to our terms of service (TOS).

Slippage occurs when you place an order with a very high lot size and it simply refers to the difference in price at which the trade is executed and the expected or the requested price. This also happens when the market is highly volatile. Hence, due to the high lot size, sometimes the order gets closed at the nearest price.

In the prop trading space, Equitio provides traders with competitive leverage choices which simply means high-risk/ high-reward strategy that lets them optimize trading potential while exercising caution with risk management. The offered leverage ratios give traders the ability to open or gain exposure to bigger trade positions in an instrument and hence take advantage of market opportunities and optimize the strategies they employ. Traders also have the option to increase their leverage by purchasing the "increased leverage" add-on before starting a challenge.

Yes, hedging is permissible within an account. Hedging is a risk management strategy which helps in offsetting losses by reducing the margin on a trading platform by simply taking the opposite position in an underlying asset. However, hedging positions across multiple platforms is a violation of our rules.

Customers can trade forex, metals, energies, indices, and crypto with us.

No, we do not offer free retries. We give our customers all the time in the world to reach their targets. We also advise our customers not to rush.

Yes, our academy section consists of free courses designed in a detailed and complete manner to help our traders increase their trading knowledge systematically and efficiently. After registering, our platform allows users to monitor their learning progress and offers incentives and certificates. It is like each user is on a separate learning journey.

If our customer breaks any trading rule or principle mentioned in our terms of service (TOS), all their traders and open orders will be canceled, and the account will be suspended. Customers are informed about this through email. When anyone registers with us, we assume they have read our terms of service and policies, so we take it very seriously when any of them are violated. If you have not read our TOS and policies efficiently, you can find them on our website.

No, we do not want our customers to rush or panic. We want our customers to trade at their own pace and comfort. Hence, we do not have a tab on the maximum number of trading days.

No, we expect our traders to be sincere and passionate about trading. Hence, they do not require any deadline for the above-mentioned accounts. They can trade at their own pace, comfortably.

Our goal at Equitio is to provide our traders with the lowest spread possible.

Trading must be legitimate, and users cannot engage in activities incompatible with how an actual market operates. Additionally, traders need to use appropriate risk management strategies. Any trading strategy is acceptable as long as it doesn't impede lawful trading, take advantage of activities meant to harm us, abuse our account or the assessment process in any manner, or violate any of the prohibited trading practices.

You can be inactive on your account for 30 days; if it crosses the 30-day threshold, the account gets disabled automatically. So, please leave your account at most 30 days to avoid repercussions. If your account is disabled, please e-mail - support@equitio.com or use our live chat option for further assistance.

Not necessary, it is up to the traders if they want to close or keep their positions open overnight.

Yes, news trading is permissible on our platform.

A stop-loss is a helpful tool that helps in managing losses. It automatically closes the trade per the set stop-loss, i.e., traders tell the platform to close their trade once they suffer a particular loss through any specific trade. It is not mandatory to put stop-loss while trading; it is entirely up to the traders if they want to do it, as per their strategy.

Not when your account is activated, but rather when you make your first trade, is when your trading cycle starts. Consequently, your trading cycle will begin on Wednesday rather than Monday if you open your account on Monday and place your first trade on Wednesday. This policy is valid for both our live and demo accounts. It also holds true for each trading cycle for both kinds of accounts.

We allow our customers to trade in whichever way they like and without any limitations. The preferred trading style or strategy is unrestricted as long as it is used legally and in line with current market conditions. A couple of trading activities are not permitted on our platform because of the nature of those activities. We do not feel that they are genuine or morally right. To know more about such activities and the associated consequences, kindly read our terms of service (TOS).

We provide our traders with robust features and capabilities by giving them access to the most efficient platform in the market. We have our own platform which aims towards improving our traders’ trading skills by offering a large variety of indicators, real-time market data, and sophisticated charting tools. We recommend our traders to select the platform that best suits their trading preferences so that their trading experience is smooth.

Our demo and live accounts customers are assigned a percentage as their maximum loss limit. If their equity reaches a value which shows that they have reached their maximum loss limit, then, their account with us gets shut down.

Performing well in a free trial account does not make you eligible for a demo or a live account. To get a demo or a live account, you must enroll for them separately.

We understand that our traders would like to trade as per their comfort, and we respect it. Hence, we do not have any time limit set for the evaluation.

We have a number of trading tools for our traders and using them would not incur any cost to the traders. They are free!

The Equitio evaluation process describes how a trader would be eligible to get a live account with Equitio. Equitio has both 1-2 step and instant funding challenges. Each stage would be having certain parameters that a trader had to be mindful of, while trading. A trader would be eligible to withdraw profits once they’ve successfully become our funded trader.

Trading objectives refers to the parameters that a trader needs to keep in mind while participating in any challenge. At Equitio, trading objectives specify the minimum number of days a trader has to trade, the leverage that they will be getting, profit target that they have to meet, maximum loss that they are allowed to incur, their profit split etc. Each step of the evaluation process would have different objectives and if the trader passes each step of the challenge without violating any parameter, then, they will become an Equitio trader and will bag a live account from us and obtain profits.

Add-Ons are our USP! We made an assessment of a lot of funded trader challenges and while formulating ours we thought of simplifying the challenges. What better way to do it other than having add-ons? Equitio’s add-ons would enable a trader in increasing their account leverage and profit split, holding trades over the weekend and accessing payouts sooner than ever. All these add-ons are offered at a very low price so that it is not pocket-pinching and is profitable for the traders.

Equitio offers instant funded accounts where users can start trading from day one without the need of any evaluation. More details about the instant funded accounts can be found on the website.

Traders must go to the client section and submit a payout request. Traders will be eligible for payouts only after their accounts are reviewed. Equitio takes a period of 2+ weeks to process payouts. Payouts are processed on the 15th of every month. There is a 15 days waiting period between requesting and processing a payout as once a payout is requested, the user's performance is reviewed and, if deemed fit, the payout is issued in few hours.

Customers must also note that payouts are not processed automatically after the trading cycle ends. Some reasons that could prevent or delay the payout process include any red flags on account, suspicion, and detection of any illicit activity, failure to confirm the payout address, and public holidays.

Once the payout is initiated from our end, the customer receives a confirmation mail. Any actual arrival of the payment at the customer’s end will depend on the method of payment chosen.

You can find the refund policy on our website.

The company charges no additional or hidden fees. The company only takes a one-time payment for enrollment in the challenge, and no recurrent fees exist. Also, the company offers the exclusive opportunity to reimburse the payment to the customer as per the TOS.

As the company is not a broker or a financial institution, it does not permit the customers to trade their funds and does not retain their funds in any investment. Also, the trading-related activities done by the customers in this challenge and evaluation phase are entirely based on the simulated basis or demo account basis and not a live account.

A separate finance team continuously monitors all the customers eligible for payout after all checks have been performed and is tasked with forecasting the company's liquidity and cash requirements arising from these withdrawals / payouts. It ensures that the company abides by its financial and contractual obligations.

It is the customer's responsibility and liability to pay all the taxes in relation to any account agreement with the company levied upon them under the rules, laws, and regulations of their respective jurisdictions. The company is not authorized, nor do they provide any tax-related advice or guidance.

If it is found that after being eligible for payout, the trader’s actions or any of the practices followed violate any of our set standards, the trading activities will be monitored and reviewed, and appropriate measures will be taken following the terms of service.